THE NEXT WAVE…

Captain Kirk, management guru? Yes, say management experts, in a clever article assessing Kirk’s management of the Enterprise. It highlights six things the typical CEO could learn from Captain Kirk: Know when to be a pal, and when to be tough. As Kirk found when he split personalities, you can’t be too nice or too tyrannical, [...]

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A critical dimension of management is accountability. I recently heard a business owner clearly explain accountability, reminding me of a phrase that we in the South use, "Nobody ever 'splained it that way before."This owner was having trouble getting a senior manager to understand that he (the senior manager) was fully accountable for the act […]